BY OUR CORRESPONDENT
Operations at Monarch Insurance Company Kisumu branch was almost brought to a stand still when a prominent businessman furiously stormed the premises in protest of what he termed as calculated delay in paying his claims.
Mr. Anthony Kamau Njoroge, a real estate agent with Maran holding Ltd, while addressing journalists after the ugly incident said the company has remained dodgy in paying his claims one year down the line after the time of accident.
The according to investigations report certified by the Insurance claims Manager and which is in our possession the accident occurred on 25th November 2014 along Londiani- Muhoroni road at Kiprichat area.
Njoroge at similarly according the regional branch manager of being rude to him on his several attempts to recover the vehicle adding that prior to the drama the said branch manager had told him ‘’to go slow if I wanted my claims to go through’’.
However when contacted for her comments, Monarch Insurance Company regional manager Mrs. Vivian Njenga in a counter accusation said Njoroge ‘’ was only impatient to wait for his turn as we have many clients in our wait list’’.
Mrs. Njenga at the same time accused Njoroge of over blowing the issue as she made a local arrangement with him to access the claims despite the fact that he has defaulted in premium payment in two consecutive years.
‘’I made him qualify as a good friend of mine despite the fact that he has not paid premium for two years in row and he should know that instead of going round badmouthing me’’, said Mrs. Njenga while speaking in her office along Oginga Odinga street.
Our investigations have however revealed that a number the company which has sweet talking agents have remained dodgy in paying claims and this was confirmed when the branch manager bluntly told the writer that they have no specific payment period.